Plan your event

Refer to our groups options and our Repertoire list above to help you get a feel for the type of musical experience you would like to create at your event. Speak to Vicki direct on 0423 903040 or email her at info@aviento.com if you have any queries or would like to obtain a personalised quote.

Deposit
Once you are satisfied with the details of your booking we will send you an Agreement which sets out our Terms & Conditions. A non-refundable $200 deposit secures your booking with Aviento. For private clients, the balance of the engagement fee is due two weeks prior to the event if paid by netbank, or on the day if paid by cash. Corporate clients will be sent an invoice for the balance of the fee post event (we do not charge GST).

Overtime
If we are playing at a wedding ceremony we strongly advise reserving us for time period which includes room for unforseen events, e.g. a delayed guest or inclement weather. If the booking time expires Aviento musicians will continue to play during a wedding ceremony where possible. Overtime will be invoiced at the overtime rate (see our Agreement for details). Kindly note that in busy periods we may play at more than one wedding in a day, and consequently our musicians may not be able to stay longer than the agreed period.

Cancellation
Cancellation at any time forfeits the deposit. The balance of the fee will be refunded for cancellation more than two weeks before the event.

Performance setup
Aviento musicians will arrive approximately 15 minutes before the start of the booking time to set up their performance space. They will be elegantly dressed in formal black clothes (please ask if you would like an alternative, we are happy to assist!).

Playing outside
We are more than happy to play outside and ask that you discuss your outdoor arrangements with us at the time of booking.  Please note we will require you to have a plan to ensure our valuable wooden instruments are protected from strong sun or rain.

Sun
A large sun umbrella (provided by you), or the shade of a nearby tree, or is normally sufficient for us to shelter from the sun.

Rain
Usually clients have a wet weather plan in place which involves deciding to move the event to an indoor location well ahead of time. If you do decide to proceed outdoors in inclement weather Aviento musicians will do their best to play for you as long as possible, however they will not play in even the lightest rain (this damages our instrument’s varnish).  
In the event of rain the musicians cannot play unless there is a very sheltered spot nearby – please discuss your wet weather alternative at the time of booking with us.

Special requirements
Please provide a chair for each musician and enough light to read music by.
The musicians will take a 10- minute break in every hour for engagements longer than one hour. For wedding ceremonies of 1.5 hours no break is required as the musicians won’t be playing continuously.

We reserve the right to provide substitute qualified and competent musicians (other than those pictured) in cases of illness, misadventure, or where there is a prior commitment.


‍Aviento prides itself on its excellent standards of performance, communication and reliability. We always seek to meet our clients’ expectations in full. In the unlikely circumstance that you are not happy with our musical services a partial or whole refund may be negotiated. Our maximum financial liability for any legal claim is limited entirely to the cost of the booking.  Your payment of a deposit serves as acceptance of the above disclaimer and releases us from any further liability